Medical
Clearance:
A medical clearance form is required of
all participants who answer ‘yes’ to any of the
seven PAR-Q questions. Note: Personal training
staff reserve the right to require medical
clearance from any client they feel may be at
risk.
Session Duration:
All personal training sessions are one
hour. Trainings may also be 30 minutes in length
and will count for half of a session (not
applicable on a Personal Training Introduction
Purchase, Single Session purchase, or Partner
package purchases).
Attire:
Come prepared to each training session in proper
workout attire and footwear (shorts, gym pants,
T-shirt, sweatshirt, supportive sneakers).
Participants arriving unprepared for their
training session will lose the session.
Late Policy:
Clients are responsible for arriving on-time to
their training sessions. Trainers are obligated
to wait only 15 minutes (10 minutes for
30-minute sessions). After 15 minutes (10
minutes), the trainer is not required to lead
the remaining time of the session and the
session may be lost.
Cancellation Policy:
Clients are asked to call 24 hours in advance of
the scheduled training session. You will be
charged for appointments cancelled with fewer
than 24 hours notice. Failure to contact your
trainer and call will result in a session loss.
Package Expiration/Refund Policy:
Individuals registering for personal training
must complete all personal training sessions by
the end of the client’s eligibility to
participate in the program (current
Baseline2baseline membership) or by the
expiration date of the training package,
whichever comes first. All personal training
packages expire six (6) months from the date of
purchase. All packages are
non-refundable/non-transferable.
